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Thoughts from the Group
Explore the DRG blog for fresh ideas on all things donor experience, leadership, team building, donor relations, and change management.
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The Power of Donor Feedback: How Every Insight Strengthens Your Strategy
Donor feedback. Sometimes, we seek it; other times, it comes to us unsolicited, and usually, when we least expect it. Feedback—regardless...

Bridging the Gap Between Numbers and Narratives in Stewardship
As part of the stewardship process donors expect many things from us. Chief among these things is demonstrating the impact of the...

Scholarships Aren’t the Problem—Our Communication About Them Is
How often do we assume people on campus just “get it” when it comes to scholarships? If you’ve ever been frustrated by how scholarships...

From Silence to Stewardship: The Story of Rebuilding a Donor’s Trust
Picture this: It's a Tuesday morning after endowment reporting season, and I'm sipping my third cup of coffee (let's not judge). My inbox...

How to Get Your Naming Policies in Order--It's Not Boring, It's Necessary!
Okay, yes, we know. Naming infrastructure and gift acceptance policies sound about as exciting as watching paint dry. But here’s the...

From Auto-Pilot to Excellence: A Fresh Look at Donor Reporting - Part 2
Designing Your Report Process, Calendar, and Expand Reporting Welcome back! In our previous post, we discussed how to evaluate your...

Creating a Customized Donor Relations Plan for Corporations and Foundations
One of the most common challenges nearly every donor relations shop faces is what to do with corporate and foundation donors?! While...

From Auto-Pilot to Excellence: A Fresh Look at Donor Reporting
In donor relations, our foundation has two primary responsibilities: expressing gratitude and demonstrating impact. While we often focus...

8 Key Components of Gift Agreements
Gift agreements are vital to fundraising efforts. Agreements spell out the purpose of a gift and provide specifics about how the money...

The Art of Impact Reporting: A Guide to Inspiring Donors
Welcome, fundraising and donor relations enthusiasts! Today, we embark on a thrilling journey into the heart of nonprofit...

How to Engage, Inspire, and Retain First Time Donors (and we have examples!)
First-time donors give for many reasons, and donor retention looks different for each donor behavior type. First-time gifts can come from...

5 Benefits of Using a Digital Impact Report to Engage Your Nonprofit Audience
Your impact report should be exciting, not boring. After all, this is where your nonprofit takes center stage, showing your target...

3 Keys to Improving Your Impact Reports AND Donor Retention
According to Penelope Burk’s Donor Centered Fundraising, 93% of individual donors would definitely or probably give again the next time...

How to Create a Giving Day Stewardship Plan That Will Make Donors Excited to Give Again
So much goes into your organization's Giving Day, but what’s the point of obtaining hundreds or even thousands of new donors if you can’t...

Stewardship is All Around Us: Why You Need a Seat at the Table
When you think about donor relations and stewardship, what comes to mind? Thank you notes? Donor reports? Names on buildings or programs?...

Scoring Big: Donor Stewardship and Football – A Team Approach to Success
When we discuss stewardship, acknowledgments and reporting are usually the first items that come to mind. Similarly, when people think...

4 Steps To Improve Your Scholarship Fund Management
By Avery Howard In donor relations, specifically in higher education, fund utilization is always a topic that brings forth much...

Stewardship and Annual Giving: They Go Together Like Peanut Butter and Jelly
By Melissa Carrera Why do peanut butter and jelly go together so well? The salt of the peanuts and the sweet jelly blend together...

Your Reporting Chore List: Top 3 Summer To-Dos
First, let’s all pat ourselves on our backs – we all survived the spring…events, commencements, maybe even budgeting season and...

5 Ideas for Better Online Donor Stewardship
By Jay Love, Co-Founder and current Chief Relationship Officer at Bloomerang Turning first-time donors into recurring supporters is...
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