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Increasing Donor Retention Through Behavior-Based Donor Relations

A webinar series designed to teach you behavior-based donor relations strategies that drive sustained support for your nonprofit.

At DRG, we understand the true measure of success in fundraising isn't just about how much money you raise—it's about how many donors you retain year after year.

Today, nonprofits face a significant challenge: many donors give once and never return. According to the Fundraising Effectiveness Project's Q1 2024 report, first-time donor retention rates have plummeted to just 7.2%, with repeat donor retention at only 24.8%.

 

We have a retention crisis on our hands—and it won't get better until we change the way we work. 

Purchase the entire series for just $200 (a $40 savings!)

Our new webinar series is designed to tackle this challenge head-on by introducing behavior-based donor relations strategies that focus on understanding and responding to donor behaviors. 

These strategies have been proven to significantly improve donor retention and elevate the overall donor experience—and we're here to show you how!

Through four comprehensive webinars, you’ll gain the skills needed to implement these strategies at your organization, ensuring every donor feels valued and motivated to continue supporting your mission. Don't miss this opportunity to revolutionize your donor relations efforts, and create lasting relationships that sustain your nonprofit's success.

What You Will Learn

You can purchase individual lessons for $60 or the entire series for $200. 

  • Thu, Nov 21
    Webinar | $60
    Nov 21, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    Explore strategies for targeting behavior-based donor populations beyond first-time and loyal donors. Learn to develop tailored plans that enhance engagement, retention, and giving, and communicate successes to leadership, ensuring organizational buy-in.
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  • Thu, Nov 07
    Webinar | $60
    Nov 07, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    Learn to recognize and engage loyal donors—the cornerstone of sustained fundraising. This webinar offers strategies for segmenting and acknowledging consistent supporters, fostering deeper relationships, and leveraging their loyalty to ensure continued support and long-term investment.
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  • Thu, Oct 24
    Webinar | $60
    Oct 24, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Learn how to recognize first-time donors effectively to boost retention. This webinar provides strategies for creating impactful first impressions and personalized recognition programs, to ensure donors feel valued and stay engaged for continued generosity.
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  • Thu, Oct 10
    Webinar | $60
    Oct 10, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Gain a deep understanding of how to use behavior-based donor relations to increase retention. We'll explore methods to foster inclusivity, and acquire insights into data, reporting, and the systems necessary to effectively implement behavior-based donor relations strategies.
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Meet Your Presenters

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Lynne Wester

Principal and Founder

Madelyn Jones

Associate

Avery G. Howard

Associate

Holly Kizer

Associate

Colton Withers

Associate

FAQ

Can I buy one registration for my entire team, even if we're all viewing it remotely? 

Yes! Just complete your purchase and you will receive a confirmation email (check your junk mail folder if you don't see it) with a link you can share with your team members that allows them to register for free. Only one purchase is required per organization. 

 

Are these webinars included in any other webinar series purchase?
No. This series is separate from any other webinar purchases that have been offered. 

Do these webinars count towards my CFRE certification?

This series has been submitted for CFRE credit and is pending approval. We anticipate this program will be approved for 4 CFRE continuing education points—1 per webinar.

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