
2023 Monthly Webinar Series
Creating a
Donor Experience
Magical
Discover how to create a magical donor experience and you'll have the happiest donors on Earth!
A long time ago, in a land far away, Lynne Wester—principal and founder of the DRG Group—received her Ducktorate from the Disney Institute. If there is one thing she learned from her time at Disney, it's the magic of the experience—and that lesson is woven into everything we do at the DRG Group.
The one thing that sets successful nonprofits apart is their ability to create a magical donor experience that retains donors year after year. For more than a decade, we've taught strategies rooted in the 4 Pillars of Donor Relations—and now the 4 Pillars of the Donor Experience—to help organizations build meaningful relationships with their donors.
This year, we're taking our training up a notch and offering two different monthly series—Discovery and Enchantment. (Do you see the theme here?)

The Discovery Series
The Discovery Series will focus on topics related to the 4 Pillars of Donor Relations—acknowledgment, stewardship, recognition, and engagement. This track is best for beginner to intermediate donor relations professionals looking to expand their knowledge and skills in the fundamentals of our work.
One subscription per track provides unlimited seats, so you can bring the whole department without paying extra—whether you are a team of 1 or 1,000. Imagine all the hours of professional development you get for one low price!
Both tracks run from January through December 2023—with one webinar per track each month. Sessions will be led by our industry-leading team at the DRG Group.
Join us on this incredible journey towards creating magical donor experiences and raising more money for your organization!
How does it work?
Purchase either the full Discovery or Enchantment Series to save more than $120—or purchase both tracks and save $290!
Here is what you can expect when you purchase a Discovery or Enchantment Webinar Series:
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12 monthly webinars—January 2023 - December 2023 (24 webinars—2 per month—if you purchase both series)
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Unlimited seats—One subscription per track covers your entire organization!
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Learn from our industry-leading experts each month—with exclusive access to ask them your questions during each session
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Access to live sessions, presentation recordings, slides, and the chat log from each event
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Timely and relevant topics rooted in the 4 Pillars of Donor Relations & the 4 Pillars of the Donor Experience
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Fresh content—our monthly webinars are never reused or pre-scripted. We build and adjust our presentations to reflect what you need right now.
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Samples of the best work we've seen from higher education institutions and nonprofits around the world
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Practical takeaways and relevant learning outcomes for shops of all sizes and budgets
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Full participation in the 2023 Webinar Series is applicable for 24 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification. (1 point per webinar)
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VIP access to special discounts on other DRG products and services
If you prefer your professional development á la carte, you can also register for any of the individual webinars included in the series for $60 each.
Your Investment
Discovery Series
Buy unlimited seats for the entire Discovery Series for $600 or purchase individual webinars below for $60 each.
- Mar 25, 2025, 10:00 AM CDT – Mar 27, 2025, 2:00 PM CDTIllinois Institute of Technology , 565 W Adams St, Chicago, IL 60661, USADon't miss our Chicago conference where we'll teach you the Four Pillars of Donor Communications and host half-day workshops on Strategic Fund Management, Data-Driven Decision Making for Donor Relations, and Increase Retention Through Behavior-Based Donor Relations.
- Mar 25, 2025, 10:00 AM CDT – Mar 26, 2025, 5:30 PM CDTVirtual ConferenceTune in from the comfort of your home or office for a live-stream, interactive virtual conference featuring the Four Pillars of Donor Communications and half-day workshops on Strategic Fund Management and Data-Driven Decision Making for Donor Relations.
- Apr 08, 2025, 1:00 PM – 2:00 PM EDTWebinarUnlock the power of data to transform your donor acknowledgment and reporting programs. Learn to identify key metrics, collaborate with stakeholders, and apply data-driven decision-making for optimized results.
- Apr 22, 2025, 1:00 PM – 2:00 PM EDTWebinarHarness your data to elevate donor recognition and engagement. Learn to identify key metrics, collaborate with stakeholders, and apply data-driven insights to optimize strategies to elevate your donor recognition and engagement programs.
- May 01, 2025, 1:00 PM – 2:00 PMWebinar | $60Explore strategies to identify those in your donor base who require customized engagement plans. Understand the significance of bespoke approaches for transformational gifts and why these donors deserve special attention.
- May 08, 2025, 1:00 PM – 2:00 PMWebinar | $60Dive into the elements of crafting meaningful and manageable bespoke plans for your top donors. Learn how to build and adapt these plans to fit seamlessly into other structured fundraising efforts.
- May 13, 2025, 1:00 PM – 2:00 PM EDTWebinarEnhance your donor recognition and engagement efforts through the power of storytelling. Learn to identify key storytelling opportunities and effectively connect with donors by integrating impactful storytelling techniques into your communications.
- May 15, 2025, 1:00 PM – 2:00 PMWebinar | $60Engage in ideation to build comprehensive engagement inventories for transformational donors. Learn to structure these inventories to facilitate dynamic and ongoing donor involvement.
- May 22, 2025, 9:00 AM – May 23, 2025, 1:00 PMThe Royal Institution, 21 Albemarle St, London W1S 4BS, UKJoin us in London for a deep dive into the fundamentals of donor relations success: The Four Pillars of Donor Relations and Increasing Donor Retention Through Behavior-Based Donor Relations .
- May 22, 2025, 1:00 PM – 2:00 PMWebinar | $60Understand how to align bespoke engagement activities with the unique preferences of your major donors. Learn how to create, manage, and refresh plans that resonate and have a lasting impact on donor relationships.
- May 27, 2025, 1:00 PM – 2:00 PM EDTWebinarElevate your storytelling skills to effectively convey gratitude and demonstrate impact. Discover how to identify opportunities, incorporate compelling narratives, and effectively engage donors through powerful storytelling techniques.
- Jun 10, 2025, 1:00 PM – 2:00 PM EDTWebinarLeverage donor feedback to enhance your acknowledgment and stewardship efforts. Learn to identify feedback opportunities, design effective tools, and apply insights to improve your strategies.
- Jun 17, 2025, 1:00 PM – 2:00 PM EDTWebinarHarness donor feedback to elevate your donor recognition and engagement strategies. Learn to identify key opportunities, design effective feedback mechanisms, and apply insights to enhance your efforts.
- Jun 25, 2025, 9:00 AM – Jun 27, 2025, 1:00 PMUniversity of Colorado Denver, Lawrence Street Center, 1380 Lawrence St, Denver, CO 80204, USADon't miss DRG in the mile high city! Join us for The Four Pillars of Donor Relations and half-day workshops on Writing for Donor Relations and Event Experiences Designed for Donors.
- Jul 08, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn to adapt donor acknowledgment and stewardship strategies during organizational change. We'll discuss how to assess shifts, understand their impact on donors and your team, and implement responsive adjustments to maintain alignment with new priorities.
- Jul 22, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn to adapt donor recognition and engagement strategies in response to organizational change. We'll teach you how to evaluate shifts, analyze their impact on donors and your team, and implement strategic adjustments to stay aligned with evolving priorities.
- Aug 12, 2025, 1:00 PM – 2:00 PM EDTWebinarDiscover how to use retention metrics to refine acknowledgments and reports, driving better donor retention. Learn to identify key data points, understand actions to enhance retention, and apply data-driven improvements to strengthen donor relationships.
- Aug 26, 2025, 1:00 PM – 2:00 PM EDTWebinarExplore how to leverage key metrics to optimize donor recognition and engagement for better retention. Learn to identify essential data points, analyze them to boost engagement, and implement data-driven enhancements to refine your strategies.
Enchantment Series
Buy unlimited seats for the entire Enchantment Series for $600, or purchase individual webinars below for $60 each.
- Mar 25, 2025, 10:00 AM CDT – Mar 27, 2025, 2:00 PM CDTIllinois Institute of Technology , 565 W Adams St, Chicago, IL 60661, USADon't miss our Chicago conference where we'll teach you the Four Pillars of Donor Communications and host half-day workshops on Strategic Fund Management, Data-Driven Decision Making for Donor Relations, and Increase Retention Through Behavior-Based Donor Relations.
- Mar 25, 2025, 10:00 AM CDT – Mar 26, 2025, 5:30 PM CDTVirtual ConferenceTune in from the comfort of your home or office for a live-stream, interactive virtual conference featuring the Four Pillars of Donor Communications and half-day workshops on Strategic Fund Management and Data-Driven Decision Making for Donor Relations.
- Apr 08, 2025, 1:00 PM – 2:00 PM EDTWebinarUnlock the power of data to transform your donor acknowledgment and reporting programs. Learn to identify key metrics, collaborate with stakeholders, and apply data-driven decision-making for optimized results.
- Apr 22, 2025, 1:00 PM – 2:00 PM EDTWebinarHarness your data to elevate donor recognition and engagement. Learn to identify key metrics, collaborate with stakeholders, and apply data-driven insights to optimize strategies to elevate your donor recognition and engagement programs.
- May 01, 2025, 1:00 PM – 2:00 PMWebinar | $60Explore strategies to identify those in your donor base who require customized engagement plans. Understand the significance of bespoke approaches for transformational gifts and why these donors deserve special attention.
- May 08, 2025, 1:00 PM – 2:00 PMWebinar | $60Dive into the elements of crafting meaningful and manageable bespoke plans for your top donors. Learn how to build and adapt these plans to fit seamlessly into other structured fundraising efforts.
- May 13, 2025, 1:00 PM – 2:00 PM EDTWebinarEnhance your donor recognition and engagement efforts through the power of storytelling. Learn to identify key storytelling opportunities and effectively connect with donors by integrating impactful storytelling techniques into your communications.
- May 15, 2025, 1:00 PM – 2:00 PMWebinar | $60Engage in ideation to build comprehensive engagement inventories for transformational donors. Learn to structure these inventories to facilitate dynamic and ongoing donor involvement.
- May 22, 2025, 9:00 AM – May 23, 2025, 1:00 PMThe Royal Institution, 21 Albemarle St, London W1S 4BS, UKJoin us in London for a deep dive into the fundamentals of donor relations success: The Four Pillars of Donor Relations and Increasing Donor Retention Through Behavior-Based Donor Relations .
- May 22, 2025, 1:00 PM – 2:00 PMWebinar | $60Understand how to align bespoke engagement activities with the unique preferences of your major donors. Learn how to create, manage, and refresh plans that resonate and have a lasting impact on donor relationships.
- May 27, 2025, 1:00 PM – 2:00 PM EDTWebinarElevate your storytelling skills to effectively convey gratitude and demonstrate impact. Discover how to identify opportunities, incorporate compelling narratives, and effectively engage donors through powerful storytelling techniques.
- Jun 10, 2025, 1:00 PM – 2:00 PM EDTWebinarLeverage donor feedback to enhance your acknowledgment and stewardship efforts. Learn to identify feedback opportunities, design effective tools, and apply insights to improve your strategies.
- Jun 17, 2025, 1:00 PM – 2:00 PM EDTWebinarHarness donor feedback to elevate your donor recognition and engagement strategies. Learn to identify key opportunities, design effective feedback mechanisms, and apply insights to enhance your efforts.
- Jun 25, 2025, 9:00 AM – Jun 27, 2025, 1:00 PMUniversity of Colorado Denver, Lawrence Street Center, 1380 Lawrence St, Denver, CO 80204, USADon't miss DRG in the mile high city! Join us for The Four Pillars of Donor Relations and half-day workshops on Writing for Donor Relations and Event Experiences Designed for Donors.
- Jul 08, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn to adapt donor acknowledgment and stewardship strategies during organizational change. We'll discuss how to assess shifts, understand their impact on donors and your team, and implement responsive adjustments to maintain alignment with new priorities.
- Jul 22, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn to adapt donor recognition and engagement strategies in response to organizational change. We'll teach you how to evaluate shifts, analyze their impact on donors and your team, and implement strategic adjustments to stay aligned with evolving priorities.
- Aug 12, 2025, 1:00 PM – 2:00 PM EDTWebinarDiscover how to use retention metrics to refine acknowledgments and reports, driving better donor retention. Learn to identify key data points, understand actions to enhance retention, and apply data-driven improvements to strengthen donor relationships.
- Aug 26, 2025, 1:00 PM – 2:00 PM EDTWebinarExplore how to leverage key metrics to optimize donor recognition and engagement for better retention. Learn to identify essential data points, analyze them to boost engagement, and implement data-driven enhancements to refine your strategies.